Privacy policy

1. Who We Are
Luminaro Advisory Ltd is a business consultancy firm registered in the United Kingdom.
Registered Address: 83 Hanover Street, Edinburgh EH2 1EE, United Kingdom
Email: [email protected]
Phone: +44 131 618 8234
2. What Data We Collect
We collect and process the following personal data:
Name and surname
Email address
Phone number
Company details (if provided)
Content of your message or inquiry
Technical data such as IP address, browser type, and access time (via website analytics)
We collect data only when voluntarily submitted via our contact forms or during direct correspondence.
3. Why We Collect Your Data
We process your personal data for the following purposes:
To respond to inquiries and provide requested consulting services
To schedule consultations or follow-ups
To maintain internal records and client communication logs
To improve our website, services, and user experience
To meet legal and regulatory obligations
We do not use your data for unsolicited marketing and do not sell or rent personal data to third parties.
4. Legal Basis for Processing
We process personal data based on:
Consent – when you submit your information via our website
Contract – to take steps at your request before entering into a consulting agreement
Legal obligation – to comply with applicable UK law
Legitimate interest – to improve our services and maintain communication history
5. Data Retention
We retain personal data only as long as necessary for the purposes stated above or to comply with legal obligations. Data submitted through the website is generally kept for up to 12 months, unless a client relationship is established.
6. Data Sharing
We may share your data with:
Internal staff involved in delivering our services
Professional service providers (e.g. legal, accounting, IT support) under confidentiality obligations
UK authorities if required by law
We do not transfer your data outside the UK without appropriate safeguards.
7. Your Rights
You have the following rights under the UK GDPR:
Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your data ("right to be forgotten")
Right to restrict or object to processing
Right to data portability
Right to lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at [email protected].
8. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. This includes encrypted communication, secure storage systems, and limited access protocols.
9. Cookies and Analytics
Our website may use cookies and analytics tools (e.g. Google Analytics) to understand user behavior and improve performance. We do not use cookies to collect personal information without your consent. For details, see our [Cookie Policy] (if applicable).
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated revision date. We encourage you to review the policy periodically.